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ACE RV Rentals Refund Policy / Security Deposit

What is a security deposit?

The security deposit is required at the time of the reservation and is used to cover any additional expenses over the estimated trip costs. This deposit is used to cover such costs as additional miles, refueling and damage. The amount of the deposit will vary depending on the motorhome you select. The security deposit is an authorization on a credit card. This does charge the card and will show up on your statement.

What is your cancellation policy?

A rental deposit on the RV is due at the time of booking. This ensures that you receive the RV of your choice for the dates you request. If you decide to cancel your booking after you have paid the rental deposit, the rental deposit can be applied to a future booking (to be taken within 6 months of the initial deposit payment date). The rental deposit is non-refundable if you decide not to re-book.

For any questions or concerns please contact us directly: 
Phone: VA (571) 367-9223